Performing venipuncture and capillary collections for adult, geriatric, pediatric, and special-needs patients.
Conducting drug screens, biometric screenings, point-of-care testing, and insurance-required collections.
Administering collection protocols per SOPs.
Medical Records and Documentation Review for verification of documentation
Patient Interaction and Engagement for verification of documentation
Checking Medical Coverage Policy against Provider Orders
Acting as a liaison between Revenue Cycle Management, Analytical Services and Provider Offices
Verifying test orders using EMR, LIS, or electronic requisition systems.
Processing specimens including labeling, centrifuging, aliquoting, freezing, and preparing for transport.
Accurately entering demographic, insurance, and billing information; collect copays when required.
Traveling to assigned offices and support high-volume or understaffed locations.
Maintaining inventory, restock supplies, and sanitize work areas.
Maintaining daily logs including temperatures, maintenance, and QC.
Learning and using multiple EMRs (eCW, Athena, Cerner, Epic, Allscripts).
Documenting in compliance with CLIA, CAP, Joint Commission, and State DOH.