Certified Home Health Aide Lead Needed in Union City, NJ

Exciting Opportunity: Become a Client Experience Specialist in Home Health Care

Job Details

Pay

• $22 an hour

  
  

Job Type

• Full-time

  
  

Shift and Schedule

• Every other weekend

• Rotating weekends

• On call

  
  

Medical Specialty

• Home Health

  
  

Benefits

Pulled from the full job description

• 401(k)

• Health insurance

• 401(k) matching

• Paid time off

• Dental insurance

• Opportunities for advancement

• Flexible schedule

  
  

Full Job Description

Benefits:

• 401(k)

• 401(k) matching

• Bonus based on performance

• Competitive salary

• Dental insurance

• Flexible schedule

• Health insurance

  
  

$22 to $27/hr guaranteed 40hrs/wk + benefits CHHA Immediate hire

Greetings! I’m Vanessa. I am a nursing school student and currently serve as the Human Resource Coordinator for a premier supportive living and chronic illness management service.

We don’t just provide care; we create Distinguished Living Experiences for our high-profile clients and their families. Our clients include accomplished retirees, busy professionals, and families who expect care delivered with precision, dignity, and grace.

We are looking for a Client Experience Specialist (CES) — a Certified Home Health Aide in good standing with the State of New Jersey. This role is crucial in leading our mission to build client confidence and support new team members. If you love caregiving and want to learn leadership skills to inspire others, this position is perfect for you.

What This Job Is About

As a Client Experience Specialist, you will be the ambassador of our signature services and the first point of contact for both new clients and caregivers. You will work in four integrated domains alongside a nurse, a service planner, and a client happiness manager.

1. Service Culture & Administrative Support

• Gain a deep understanding of our proprietary Distinguished Living Match System and luxury brand.

• Support office leadership with care coordination tasks and ensure an amazing client experience.

  
  

2. Onboarding & Coaching New Caregivers

• Serve as the culture ambassador for new hires, modeling our iCARE principles of Integrity, Compassion, Accountability, and Excellence.

• Help match caregivers to clients based on lifestyle, skill, and personality fit.

• Guide team members through their first shifts and ongoing training.

  
  

3. Onboarding New Clients & Families

• Lead the first in-home visit to ensure clients and families feel confident and special.

• Create a seamless transition from service launch to client satisfaction.

• Orient clients and family members to our unique systems, ensuring trust and peace of mind.

  
  

4. Direct Care & On-Call Leadership

• Provide hands-on care as the expert caregiver for specialized or complex cases.

• Serve as the after-hours on-call coordinator one week each month, ensuring continuity of care.

  
  

Why Is This Job So Special?

This is not just another CHHA job.

You will be the bridge between our office, our field team, and our clients. You will shape every step of the client experience, ensuring families feel supported and caregivers feel empowered. With guaranteed full-time hours, premium benefits, and opportunities for growth, this role is ideal for someone ready to lead and serve at the highest level.

Requirements

• Current New Jersey Certified Home Health Aide (CHHA) license in good standing.

• Reliable personal transportation (must drive yourself to and from work).

• Commitment to working every other weekend and every other holiday.

• Exceptional communication, leadership, and problem-solving skills.

• Passion for delivering luxury-level, personalized care.

  
  

Why Join Us?

Our team members love working here because we offer:

• Guaranteed full-time hours with competitive pay.

• Robust benefits: PTO, retirement plan, insurance options, career advancement leave, and more.

• Our proprietary Distinguished Living Match System, ensuring you’re paired with clients and cases that fit your skills and style.

• A culture built on Serving Together, Growing Together.

• Opportunities to advance into leadership roles and build a meaningful career.

  
  

How to Apply

If you are ready to combine hands-on care with leadership excellence, want guaranteed forty hours a week with benefits, and want to make a difference for both caregivers and clients, we want to meet you.

Apply Today – Submit your resume and a brief cover letter describing why you are passionate about luxury caregiving.

Thank you for your interest. I will respond to you within 24 working hours, and we move quickly through our hiring process.

How to apply: Apply Here