Medical Receptionist Needed in Elmwood Park, NJ

Medical Receptionist

CityMD

58 Broadway, Elmwood Park, NJ 07407

$18.25 an hour

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient. This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.

Essential Functions/Responsibilities

• Greeting and welcoming patients

• Organizing and coordinating patient in-take and other appointments

• Accurately enters/updates patient information in system

• Assisting patients with completion of paperwork when necessary

• Scanning, updating and filing medical records

• Answering phone calls, questions, etc. in a prompt and polite manner

• Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)

• Handling cash and co-payments accurately and responsibly

• Providing outstanding customer service to every patient

• Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

Qualifications

• A High School Degree or GED

• Happy, welcoming, and can-do attitude with patients and coworkers

• Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred

• Excellent verbal, written, and interpersonal communication skills

• Detail-oriented and a team player

• Computer Proficiency and superior keyboarding skills (approximately 55 wpm)

• Flexible/adaptable nature to work in a continuously evolving environment

• Passion for helping others in a healthcare environment

• Ability to effectively interact with physicians, patients and other staff members

• Bilingual language skills required or preferred based on site location.

Physical requirements

Ability to sit and stand for periods of time. Heavy computer use required.

#INDPSRRN

Pay Rate: $18.25 per hour

The provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

HOW TO APPLY:https://shm.wd5.myworkdayjobs.com/en-US/Summit_CityMD/details/Medical-Receptionist_R54098?q=Medical%20Receptionist&locationRegionStateProvince=9b56fe16bdf74b2cbad8b644cdf6015a&locations=c475b41157fd0101e533c4247a420000

Front Desk Receptionist Needed in North Bergen, NJ

Front Desk Receptionist

Hudsonview Center for Rehabilitation and Healthcare

Location: 9020 Wall St, North Bergen, NJ 07047, USA, North Bergen, New Jersey

Salary

$15.92 / hr

Type

Full Time

Receptionist

RATE: $15.92 Per Hour

Benefits:

• Medical, Dental, and Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off and Holiday Pay

• Overtime Opportunities

• Same Day Pay!!

• Monthly Employee Gift Giveaways

• Weekly “Thankful Thursday” Appreciation Events

 About us:

Hudsonview Center is committed to providing compassionate, high-quality care in a supportive, team-focused environment. We believe great care starts with great people, which is why we invest in our employees through accessible leadership, recognition programs, and the resources they need to succeed.

If you're looking for a workplace where you'll be valued, supported, and able to make a meaningful difference every day, we'd love to have you on our team.

POSITION SUMMARY:

The Receptionist is responsible for operation of the switchboard and paging system. He/she answers all incoming calls, redirecting them as needed. The Receptionist greets visitors and gives directions to residents, visitors and supports clerical activities.

RESPONSIBILITIES/ ACCOUNTABILITIES:

1 Prepares timecards and distributes them to appropriate departments;

2 Collate medical charts;

3 Orders supplies in accordance with procedures and budget allocations;

4 Compiles reports and types general or technical material;

5 Maintains current list of residents by name and room number, list of telephone numbers for all personnel, list of department extensions, names of key personnel and their extension numbers, physician kardex, and mail cards;

6 Coordinates outgoing and incoming mail to facility;

7 Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights;

8 Performs other duties as requested.

SPECIFIC EDUCATIONAL/ VOCATIONAL REQUIREMENTS:

1 High school degree or equivalent with college/business school coursework preferred.

2 Experience with medical terminology is preferred.

3 Must be able to read, write and understand the English language.

JOB SKILLS:

1 Strong organizational skills.

2 Ability to handle a variety of assignments, some of moderate complexity, requiring considerable familiarity with the operating details of the facility.

3 Ability to interpret and apply departmental procedures.

4 Present a well-groomed, professional image and be courteous and tactful at all times.

5 Ability to operate a typewriter and/or computer.

6 Show discretion in handling of confidential information.

7 Have a pleasant and professional phone manner.

8 Ability to positively interact with personnel, residents, family members, visitors, government agencies/personnel and the general public.

9 Have well-developed verbal and written communication skills.

10 Ability to work independently, problem solves and makes decisions as necessary.

11 Provide annual verification of negative TB skin test.

PERFORMS RELATED DUTIES:

1 Interacts with residents, families, visitors and employees.

2 Carries out other tasks as requested in situations where hands-on intervention/participation may be required.

HOW TO APPLY:https://apply-jobs.apploi.com/job/1957103/hudsonview-center-for-rehabilitation-and-healthcare/front-desk-receptionist?utm_campaign=jobs_snippet&utm_source=hudsonview-center-career-page&utm_medium=client-web-site&utm_term=apploi-snippet&_=1790351339.8644652

Front Desk Receptionist Needed in Hackensack, NJ

Front Desk Receptionist – Behavioral Health Practice

Consolidated Human Resources, LLC

Hackensack, NJ

$20 - $22 an hour

Position Overview

The Front Desk Receptionist gives clients a welcoming, efficient, and professional experience and supports the practice's day-to-day administrative needs. Many people who contact the practice are seeking behavioral health treatment for themselves or a family member. Patience, empathy, professionalism, and strong communication skills are essential. The ideal candidate provides compassionate help while staying efficient and attentive to administrative work.

The role requires strong multitasking and organizational skills. On a typical day you may answer calls, schedule appointments, communicate with providers, respond to messages, assist clients, and handle office tasks, often at the same time. You should be able to prioritize well, ask for help when needed, and stay composed in a fast-paced environment.

Reliability, accountability, and willingness to learn are equally important. The practice has multiple locations, providers, services, policies, fees, and workflows, and learning them takes time and training. Candidates are encouraged to ask questions during training, retain what they learn, use available resources, and grow more independent with experience. Consistent attendance and prompt communication with management are expected. Training on the practice management system and practice-specific procedures will be provided.

Front Desk / Client Support

• Answer incoming client calls, respond to questions, and provide timely updates.

• Guide new clients through the intake and scheduling process.

• Schedule, reschedule, and cancel appointments in the practice management/EHR system.

• Collect and update patient demographic, insurance, and other required information.

• Verify insurance coverage and eligibility.

• Collect payments and answer front-desk-level billing questions, escalating complex billing matters as needed.

• Process office check deposits using the designated remote deposit scanning system and coordinate with the billing department.

Provider & Pharmacy Coordination

• Communicate with providers about scheduling concerns and client-related administrative issues.

• Handle administrative pharmacy calls, including:

  • Confirming prescription coverage.

  • Checking medication availability.

  • Confirming cash prices when needed.

  • Following up on prior authorizations (PAs).

  • Assisting with refill-related communication.

• Route clinical concerns to the appropriate provider rather than handling matters outside the front desk role.

Communication & Follow-Up

• Monitor and complete tasks assigned through Microsoft Teams and email.

• Follow up on outstanding tasks and communications.

• Document relevant communications and post real-time updates so staff and management stay informed.

• Communicate professionally with practice leadership, providers, and administrative staff.

• Escalate issues outside the front desk's scope to the appropriate person or department.

• Post a summary of completed and pending tasks at the end of each shift.

Knowledge & Training

• Learn the practice's locations and systems, including:

  • Providers and their schedules.

  • Services offered.

  • Provider and service fees.

  • Office policies and procedures.

  • Scheduling requirements.

  • General workflows.

• Ask questions during training while retaining information and using available resources.

• Build independence over time and handle routine responsibilities without constant direction.

Professionalism & Confidentiality

• Maintain professionalism with clients, families, providers, pharmacies, and coworkers.

• Maintain strict confidentiality of sensitive behavioral health and patient information, consistent with HIPAA.

• Show patience and empathy with clients who may be in stressful or sensitive situations.

• Maintain professional boundaries and recognize when an issue needs to be escalated.

Office Operations

• Keep the front desk and shared office areas clean, organized, and professional.

• Retrieve and review incoming mail daily, then scan and forward documents for review and follow-up.

• Complete a weekly office inventory review and report supply needs through the designated channel.

• Complete routine office responsibilities consistently and raise operational concerns with management.

Attendance & Reliability

• Arrive on time and be ready to work at the scheduled start time.

• Notify management promptly of lateness, illness, emergencies, or anything else affecting your shift.

• Stay reachable and responsive throughout the workday.

Preferred Qualifications

• Front desk or reception experience in a medical or behavioral health setting.

• Experience with AdvancedMD or a similar EHR/practice management system.

• Working knowledge of insurance verification and HIPAA requirements.

• Proficiency with Microsoft Teams, Outlook, and general office technology.

HOW TO APPLY:https://consolidated-human-resources-llc.prismhr-hire.com/job/1061026/front-desk-receptionist-behavioral-health-practice