Medical Receptionist
Bayonne, NJ
$18 - $20 an hour
Full-time
Full job description
At Skin and Aesthetics Center, our Medical Receptionists serve as the first point of contact for patients across our extensive network of partner practice locations. As part of our comprehensive healthcare management services organization, this position is essential to delivering exceptional patient service while managing the administrative functions that keep our practices running smoothly.
The ideal candidate is professional, detail-oriented, and skilled at multitasking in a busy healthcare environment. You'll manage patient interactions, scheduling, and administrative duties while maintaining the highest standards of customer service and confidentiality.
Minimum Qualifications:
High school diploma or equivalent
Previous medical office or customer service experience preferred
Proficiency with computer systems and multi-line phone systems
Preferred Qualifications:
Experience in dermatology or specialty medical practice
Knowledge of medical terminology and insurance procedures
Bilingual (preferred) - ability to communicate with diverse patient populations
Experience with electronic health records and practice management systems
Responsibilities:
Greet patients and visitors with professionalism and warmth
Schedule appointments across multiple providers and locations efficiently
Verify insurance eligibility and collect patient demographic information
Process patient check-ins and check-outs, including payment collection
Answer multi-line phones, direct calls, and take detailed messages
Coordinate referrals and prior authorizations with insurance companies
Maintain patient confidentiality and HIPAA compliance at all times
Travel between assigned practice locations to provide coverage as needed
Support office operations including filing, data entry, and inventory management
Travel Requirements:
Reliable transportation required for travel between designated practice locations
Primary Location: Bayonne, Iselin
Key Skills:
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficiency with practice management software and EHR systems
Knowledge of insurance verification and medical billing basics
Professional phone etiquette and customer service orientation
Reliable transportation for travel between assigned locations