The US Oncology Network Medical Receptionist North Bergen, NJ, USA
Job Description
Regional Cancer Care Associates (RCCA) is a leading healthcare provider specializing in comprehensive cancer care services across multiple locations. With a strong commitment to patient-centered care, RCCA offers state-of-the-art treatment options delivered by experienced oncologists and healthcare professionals. This organization values compassion, respect, and excellence, ensuring patients receive not only cutting-edge medical care but also emotional support throughout their treatment journey. RCCA’s locations are equipped with modern medical technology and a supportive team environment that fosters collaboration and continuous professional development.
RCCA is currently seeking a highly motivated and compassionate Medical Receptionist to join their team in North Bergen, NJ. This full-time position plays a critical role as the face of the clinic, providing welcoming and efficient service to patients, visitors, and their families. The Medical Receptionist is responsible for ensuring a smooth patient check-in experience from the moment patients enter the facility, creating a comforting and professional atmosphere. This role requires strong organizational skills, attention to detail, and the ability to multitask in a busy clinical environment. Typical duties include greeting patients, managing patient records and insurance information, collecting co-pays, coordinating appointment schedules, and maintaining the cleanliness and order of the waiting area.
At RCCA, the compensation for this Medical Receptionist position ranges from $15.49 to $18.60 per hour, with packages tailored based on skills, experience, and qualifications. In addition to competitive pay, RCCA offers a comprehensive benefits package designed to support employee health, wellness, and financial security. Benefits include health, dental, and vision insurance plans, wellness programs, flexible spending accounts, a 401(k) retirement plan, life and disability insurance, employee assistance programs, paid time off including holidays, and tuition discounts for continuing education. This commitment to employee well-being reflects RCCA’s dedication to fostering a positive and supportive work environment.
This position also requires a demonstrated understanding of patient confidentiality to uphold the privacy and protection of sensitive medical information. The Medical Receptionist will collaborate closely with nursing staff and administrative teams to ensure timely patient flow and efficient clinic operations. The ideal candidate possesses excellent communication skills, a professional demeanor, and a passion for helping others in a healthcare setting. RCCA supports professional growth and encourages team members to contribute their unique strengths toward delivering exceptional patient care. This role is suited for individuals who thrive in dynamic environments where interpersonal skills and organizational efficiency are paramount. Show Less
Job Requirements
High school diploma or equivalent
Minimum three years office experience, preferably in a medical setting
Ability to handle multiple phone lines efficiently
Proficiency with computer systems and medical software
Strong organizational and communication skills
Understanding of patient confidentiality and healthcare privacy regulations
Manual dexterity to operate office equipment
Ability to sit for extended periods and occasionally lift up to 30 pounds
Job Qualifications
Accredited high school diploma or equivalent required
Minimum three years office experience, preferably in a medical setting
Job Duties
Greets patients and visitors into the clinic in a prompt, courteous and professional manner
Obtains all appropriate forms as required
Obtains demographic and insurance information
Obtains copy of patients insurance cards and current driver's license for file
Updates demographic and insurance information as needed in the system
Registers all new patients into the system
Prepares and organizes new patient charts
Notifies nursing staff of patient arrivals, placing charts in appointment order
Assists in preparing charts for next days appointments and prints schedules as needed
Collects co-pays, deductible and other out of pocket amounts at time of visit
Issues receipts if necessary
Distributes condolence cards to patients families as requested
Maintains lobby area in a neat and orderly manner
Identifies no shows and forwards for patient notification
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation
Follows policies and procedures to contribute to the efficiency of the front office
Covers for other front office functions as requested
Prepares correspondence, memos, forms and other typing as requested by supervisor